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Utility Billing Payments

The Utility Billing Department provides a variety of payment options tailored to your preferences, including checks, debit cards, credit cards, cash, and money orders. Learn more:

Online Payment

More Payment Options

Past Due Accounts and Shut Offs

  • Payment Arrangements: If you are having difficulty paying your bill, please contact us before the Delinquent Due Date to arrange a payment plan. It's crucial to honor your payment arrangement to maintain eligibility for future arrangements, as failure to do so may limit your options for further assistance at a later date.
  • Service Suspension for Outstanding Balances: Accounts with two consecutive months of outstanding balances will face potential service suspension.
  • Advance Notice: Customers will receive a Termination of Service Notice via mail approximately two weeks before the scheduled suspension date.
  • Payment Deadline: To prevent service interruption, the delinquent balance on the Termination Notice must be paid by the specified due date.
  • Late Payment Fee: Failure to make payment by the due date will result in a late fee.
  • Disconnection Procedure: If payment is not received, a meter technician will disconnect your water service at your property.
  • Service Restoration: To reinstate your water service, the entire outstanding balance must be cleared. Only cash, debit, and credit card payments will be accepted for same-day service restoration. Payments made by check or e-check may cause a delay of up to two weeks.
  • Service Restoration Guarantee: We guarantee your service will be restored by 6:00 p.m. on the day full payment (excluding check and e-check payments) is received.